To contact Mimosa Customer Support please:

• Call:
• From North America:
• 408 454 4890: for customers with business day support contracts
• 408 454 4867: for customers with 7x24 support contracts
• From France: 0800-91-2326
• From Germany: 0800-180-3960
• From the UK: 0808-234-1591 or 0800-051-9084
• Or send an email to support@mimosasystems.com
• Existing customers can access our Technical Support Portal where you can:
• Access our knowledge base
• Open a new support case
• Track your existing cases

To access the portal please click here:

If you are an existing customer and don’t have a user-id for the portal, please send an email to support@mimosasystems.com with the subject “password for support portal” and we will create your account.

Your email should include your:

• Name
• Company name
• Phone number
• Email address

If you are an existing customer and have an account but have forgotten your password, go to http://mimosasystems.custhelp.com, enter your email address in the field "If you have forgotten your password..." click on “Email Me My Password” and your password will be emailed to you immediately.