Making Retention and Classification Easier
Today is exciting because I get to watch a project I’ve worked on for some time now hit the news wires. Mimosa announced it’s new Retention and Classification Option (RCO), which provides the ability to intelligently and automatically classify and tag archived content. It’s exciting because this is the problem I’ve been working on with companies for the better part of the last decade, and it’s proved extremely difficult to solve.
Classification is a nightmare – time-consuming, inconsistent, complex, confusing. And now, with the volume of digital content so high, classification of all content is virtually impossible (how many people are truly going to drag and drop every email they get into an appropriate folder). Thus, Mimosa’s RCO is timely. Most companies have identified key words and phrases that relate to various retention policies or to ongoing litigation. With RCO, organizations can use these words to proactively tag content. These tags can then drive multiple actions, such as kicking off a specific retention policy, marking a piece of content as potentially responsive to an ongoing investigation or legal matter, or explicitly declaring content a business record.
What’s in it for customers? Actually, RCO provides major benefits. Organizations can either reduce or completely eliminate the need for manual end-user classification of user-generated content by setting business rules that look for specific information with emails, attachments, files, or other content and apply specific tags to content with matches.
Organizations also benefit from more consistent, defensible, and executable retention policies and faster eDiscovery. This lowers costs (finally, a way to really decrease storage by applying dispotion automatically) and reduces risk. It is also possible to reduce overhead of policy management and easily target policies to specific groups within the organization. In today’s world of high eDiscovery costs and low tolerance for risk, RCO provides what organizations need right now.
It will be fun to watch organizations reap these benefits. I’d love to hear your thoughts. Let me know if you have any comments.
