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eDiscovery Doesn’t Need To Be a Nightmare

I attended a couple of seminars last week – one in Chicago and one in Toronto.  Despite very different audiences (more of a legal flavor in Chicago and more of an IT / messaging administrator flavor in Toronto), the sentiments about eDiscovery were the same…it’s painful.  In fact, an audience member in Toronto said that painful is not the right word to describe eDiscovery.  A better word is “nightmare.”

Of course, this got a big chuckle out of the crowd, but in reality, it’s far from funny.  Why do so many folks find eDiscovery to be a nightmare?  Simple – they are not proactively managing their information well.  And specifically, they are not proactively managing high-volume, user-generated content at all.  As a result, when eDiscovery comes up, it’s and “all hands on deck, restore backup tapes, and disk imaging every custodian’s laptop fire drill.”

Organizations that take steps to proactively archive and manage (yes, that includes setting and enforncing reasonable retention policies) user-generated content sleep well, never awakened by the eDiscovery nightmare.  It’s simple for them to search for all content in one intuitive interface, setting legal holds as necessary with one click of the mouse. 

They can even do reactive collection from users’ hard drives using file system archiving.  This eliminates the need for expensive, time-consuming, and storage-intensive disk imaging, which typically just leads to over-collection, anyhow.

Find out more about how proactive archiving and management of user-generated content can end the eDiscovery nightmare.


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