Remove IT Department from eDiscovery Process

November 11th, 2008 by Bob Spurzem
Email archiving solutions are valuable for organizations who are subject to stringent regulations such as the Sarbanes Oxley Act or the Federal Rules of Civil Procedure. The main purpose of an email archiving solution is to centrally manage email records for eDiscovery.  When you consider an email archiving solution it is very important to consider the level of management required for performing the email search.  Can the search be performed by the human resources (HR) department, legal or compliance officers involved in the investigation?  The reason for this is that persons who perform the email search have certain legal responsibilities.  Depending on the nature of the investigation, they may be required to provide testimony in court or in a deposition, regarding the exact nature of the search they performed. 
 
If the email search is done by the email administrator, do you want your email admin in court answering difficult legal questions?  It is better if the email discovery is performed by HR or legal staff who are prepared to be questioned by legal should questions arise.  Email administrators should maintain control over the email archiving solution.  They can assist in preparation of the data and they can assist in the packaging of the search results; but they should be involved in the actual search and the analysis of the search results.  It is better that these tasks be performed by professionals who are trained in these matters.

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Early Case Assessment Requires Planning

November 11th, 2008 by Bill Tolson

Litigation is a major problem these days for businesseswith a significant portion of the cost being the cost of finding and reviewing electronically stored information (ESI) for both Early Case Assessment (ECA) as well as eDiscovery Request response.

An Early Case Assessment capability provides you with 4 key benefits:

  1. It provides an early indication of the merits of the case

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eDiscovery Doesn’t Need To Be a Nightmare

November 10th, 2008 by Barry Murphy

I attended a couple of seminars last week - one in Chicago and one in Toronto.  Despite very different audiences (more of a legal flavor in Chicago and more of an IT / messaging administrator flavor in Toronto), the sentiments about eDiscovery were the same…it’s painful.  In fact, an audience member in Toronto said that painful is not the right word to describe eDiscovery.  A better word is “nightmare.”


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Cisco Acquires Jabber

November 7th, 2008 by Bob Spurzem
Cisco announced on 11/3/08 that it completed the acquisition of Jabber, an Instant Messaging and presence provider based in Denver Jabber is not Cisco’s first acquisition in the messaging space.  Recall that Cisco purchased Webex the conferencing platform 18 months ago and it purchased PostPath the Linux-based email and calendaring platform last month. The purchase price and terms of the Jabber acquisition were not disclosed.
 
By acquiring Jabber, Cisco gains the ability to connect with all popular instant message services, such as AIM, Windows Live Messenger, and YahooCisco’s switches and routers can now send alerts and make it easy for admins to get alerts from machines, same as IM.  Cisco can also sell companywide IM setups that are closely tied to Cisco network gear for security and monitoring.  And finally, I expect to see Jabber’s instant messaging with PostPath’s Outlook-like features and compete with Microsoft.
 
Jabber fits nicely with Cisco’s strategy to move beyond hardware by offering companies collaboration built right into the network.  

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Encrypted Email Increases eDiscovery Risk

November 7th, 2008 by Bill Tolson

Many companies I speak with mention the fact that they have some small percentage of their email traffic in an encrypted format. This can be either because of company or regulatory requirement or even more, because employees don’t want the content read by the company.

Encrypted email can represent a major risk in a corporate civil litigation if the company doesn’t have the encryption key.


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10 Things Every Corporate Legal Department Should Know about eDiscovery

November 6th, 2008 by Bill Tolson

Corporate legal departments fall into two main groups; those that have been through civil litigation, including discovery, and those that have not. Many of those legal departments that have not been through litigation and discovery have wildly different expectations as to their responsibilities and the work involved in responding to a discovery request.


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More Lawsuits = Need for In-house eDiscovery Infrastructure

October 23rd, 2008 by Barry Murphy

A recent New York Times article discusses how today’s financial crisis sets up a probable boom in lawsuits. Investors feel wronged by banks and financial advisors.

The creators of some of these risky investment vehicles spoke publicly of how financially sound the vehicles were while (stupidly) emailing each other about how concerned they actually were. (It still amazes me what people will put in an email - completely oblivious to just how discoverable what they write is).


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The Disconnect Continues

October 23rd, 2008 by Barry Murphy

I attended the ACC (Association of Corporate Counsel) trade show in Seattle this week. What’s clear to me more than ever is that we are still in an extremely immature market phase for eDiscovery.

First of all, there is a clear disconnect between legal folks, records and information management folks, and IT. Why else would the biggest records management show of the year (ARMA) in Las Vegas take place the same week as the ACC show?


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eWeek: 5 Technology Businesses Poised to Boom in the Financial Crisis

October 22nd, 2008 by Martin Tuip

According to eWeek the following 5 businesses are poised to boom during the current financial crisis:

Somehow this doesn’t surprise me as with the current general opinion of reregulating the financial industry more and more companies are preparing themselves for possible litigation.


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eDiscovery About More Than Litigation – And Economic Issues Will Drive More Investigations

October 15th, 2008 by Barry Murphy

It’s easy to pass off eDiscovery as something only highly litigious or regulated companies have to be concerned about. The financial crisis seems to be reinforcing that assumption.

A recent eWeek article talks about companies (including Mimosa) awaiting a “litigation boom.” While this is not necessarily incorrect, what is not talked about is the many advantages that organizations get from having tools in house to conduct internal investigations.


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